On a recent afternoon, the kitchen inside a Denny’s in the Jackson Heights neighborhood of Queens was bustling.
Some orders were whisked away to customers sitting in booths, while others were boxed and set aside for pickup.
The takeout orders were mostly from the Denny’s menu, but some were from the Burger Den and the Meltdown, two delivery-only brands that the chain owns.
The strategy of maximizing kitchen resources blossomed during the Covid pandemic, when restrictions shut down indoor dining and customers ate more meals at home.
As their kitchens sat idle, many restaurants across the country, desperate for revenue, switched to delivery mode.
Organizations:
Employees, Burger
Locations:
Jackson, Queens